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A First look at
bailey's resume!

BAILEY SULZEN

EDUCATION

Brigham Young University, Provo UT

— BA Communications

SPRING 2019 – SPRING 2023

E: Advertising, MIN: Business

EXPERIENCE

Volcano Ohana, Kailua Kona HI

— Digital Marketing Manager

 MAY 2023 - CURRENT

  • Crafted and executed digital marketing strategies that perfectly matched the company's vision and goals. Managed digital marketing budgets, making resource allocations to ensure the best ROI.

  • Orchestrated successful multichannel marketing campaigns, utilizing platforms such as Google Ads, Facebook, Instagram Ads, and email marketing.

  • Produced high-quality, engaging content for various online channels, including website, social media, blogs, and email campaigns, to enhance brand visibility and engagement.

  • Implemented SEO techniques to improve website visibility and organic search rankings, resulting in increased organic traffic.

  • Utilized data analytics tools to monitor and evaluate campaign performance, making data-driven decisions to optimize marketing efforts.

  • Successfully drove the company's digital presence and contributed to its growth by strategically leveraging digital marketing channels and staying ahead of industry trends.

Big Red Jelly, Provo UT

— Web Design Strategist

SEPTEMBER 2022 – MAY 2023

  • Collaborated with clients in one-on-one consultations to develop and execute growth and marketing strategies, which included optimizing website design, content, and user experience for SEO enhancement, resulting in improved search engine rankings and increased organic traffic.

  • Guided clients in enhancing website user experience, conversions, and SEO, while also connecting them with relevant digital marketing partners.

  • Managed social media on multiple platforms (Facebook, Instagram, LinkedIn, TikTok), aligning strategies with company goals and tracking metrics for effectiveness.

  • Produced compelling, original content across various platforms, including social media, blogs, websites, and email campaigns, utilizing Adobe Suite Products and HubSpot.

  • Devised and executed online advertising campaigns on various platforms, such as Google Ads, Facebook Ads, and LinkedIn Ads.

San Antonio Regional Hospital, Upland CA

— Social Media Manager

APRIL 2022 - AUGUST 2022

  • Produced content across various social media platforms for the hospital.

  • Proficiently utilized Adobe Creative Suite (including Photoshop, Premiere Pro, etc.) to develop engaging content.

  • Effectively employed Social Bee, a content planning website, to schedule and distribute created content on a daily basis.

  • Designed and organized newsletters for the website, targeting multiple email lists for distribution.

Vivint Home Security, Provo UT

— Account Manager

OCTOBER 2019 - JUNE 2021

  • Employed strong communication skills to address customer inquiries, share detailed information, and escalate issues as needed.

  • Acted as the main liaison between the company and partner representatives, serving as the primary point of contact.

  • Consistently met personal and team performance goals, including customer satisfaction, call quality, and call handling metrics.

  • Provided training to over 15 new agents during the course of employment, ensuring their readiness for the role.

  • Generated weekly team performance analyses and consistently updated them to track progress.

  • Managed the daily updates of customer statuses for multiple partnering companies through lists and emails.

Yacht and Beach Resort Disney World, Orlando FL

— Lifeguard

JANUARY 2017 - JUNE 2017

  • Provided a safe and secure environment for resort guests by closely monitoring designated water areas, such as pools and water slides.

  • Executed prompt water rescues when necessary, using well-practiced techniques to maintain the safety and well-being of resort visitors.

  • Administered first aid and CPR as required, delivering immediate care and support to individuals in distress or facing medical emergencies.

  • Effectively communicated with resort guests, offering clear instructions and guidance on water safety rules and regulations in a friendly and courteous manner.

San Antonio Country Club, San Antonio TX 

— Lifeguard/Swim Coach

MAY 2016 - AUGUST 2016

JUNE 2017 - AUGUST 2017

  • Monitored and maintained the safety of pool patrons by conducting regular water surveillance.

  • Performed swift and effective water rescues when necessary, ensuring the safety of swimmers.

  • Enforced pool rules and regulations to promote a safe and enjoyable swimming environment.

  • Developed and implemented age-appropriate swim lesson plans for camp participants.

  • Instructed children in various swimming techniques and water safety skills.

  • Created engaging and fun activities to enhance learning and promote a positive experience.

SERVICE

The Church of Jesus Christ of Latter-day Saints 

— Full-time Missionary

SEPTEMBER 2017 – MARCH 2019

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